Mailing Address
Mountain Valley Indemnity Company
P.O. Box 1623
Winston-Salem, NC 27102
P.O. Box 1623
Winston-Salem, NC 27102
Direct Bill Customer Service Center Section
Premium Payments Address
Mountain Valley Indemnity Company
PO BOX 94572
CLEVELAND OH 44101-4572
(Please include policy number on all checks).
PO BOX 94572
CLEVELAND OH 44101-4572
(Please include policy number on all checks).
Overnight Premium Payments Address
Mountain Valley Indemnity Company
Attention: Lockbox Operations
800 Superior Avenue East
Cleveland, OH 44114
(Please include policy number on all checks).
Attention: Lockbox Operations
800 Superior Avenue East
Cleveland, OH 44114
(Please include policy number on all checks).
Direct Bill Customer Service Center
888-980-7647
Policyholders may call from 8 a.m. to 9 p.m. (EST), Monday - Friday.
(Policyholders will need the policy number and their zip code printed on their billing statement).
Policyholders may call from 8 a.m. to 9 p.m. (EST), Monday - Friday.
(Policyholders will need the policy number and their zip code printed on their billing statement).
Web Access
https://www.mvic-aie.com
(Policyholders must register online using the information printed on their billing statement).
(Policyholders must register online using the information printed on their billing statement).
Underwriting and Processing
Address
Mountain Valley Indemnity Company
P.O. Box 3199
Winston-Salem, NC 27012-3199
P.O. Box 3199
Winston-Salem, NC 27012-3199
Hours
The Underwriting, Processing & Customer Service Center is available Monday through Friday 8 a.m. - 5 p.m. (EST) to handle an array of services including underwriting referrals, processing assistance with policy changes, registration and login assistance for https://www.mvic-aie.com and much more!
